Privacy Policy

This Privacy Policy explains how personal information is collected, used, and protected when you use this website, book services, contact us, or purchase the Better Health for Busy Mums programme.

This website may offer health services, educational programmes, and general information related to holistic health and wellbeing.

By using this website, you agree to the collection and use of information in accordance with this policy.

Contents:

  1. Who we are
  2. Information we collect
  3. How your information is used
  4. Booking systems (Cliniko)
  5. Contact forms and enquiries
  6. Online programme purchases
  7. Payments
  8. Emails and communications
  9. Cookies
  10. Third-party services
  11. Data security
  12. Programme Terms & Disclaimer
  13. Contact

1. Who We Are

This website is operated by Holistic Health Taranaki.

It provides:

• naturopathic wellness services
• therapy services
• health information and resources
• an online wellness programme
• appointment booking via Cliniko


2. Information We Collect

We may collect personal information when you:

• book an appointment
• purchase a programme
• submit a contact form
• sign up for emails
• interact with the website

Information collected may include:

• name
• email address
• phone number (for appointments)
• information voluntarily submitted in enquiry forms
• appointment information via Cliniko

Sensitive medical information is only collected through secure clinical systems where relevant, such as Cliniko.


3. How Your Information Is Used

Your information may be used to:

• respond to enquiries
• schedule and manage appointments
• provide health services
• provide access to online programmes
• send programme-related communications
• send requested information or resources
• maintain website functionality

Your information is not sold or shared for marketing purposes.


4. Booking Systems (Cliniko)

Appointments may be booked through Cliniko, a third-party practice management system.

When you book an appointment, your information is collected and stored within Cliniko in accordance with their privacy policies and security practices.

For more information see:
https://www.cliniko.com/policies/privacy/


5. Contact Forms

When you submit a contact form on this website, the information you provide (such as name, email address, and message) is used solely for responding to your enquiry.


6. Online Programme Purchases

When you purchase the Better Health for Busy Mums programme, the website may collect:

• your name
• email address
• account login details

This information is used to:

• create your user account
• provide access to programme materials
• send programme communications


7. Payments

Payments are securely processed through third-party payment providers.

This website does not store payment card details.

Payment providers may collect billing information required to process transactions securely.


8. Emails and Communications

Programme participants may receive emails related to:

• programme access
• daily or scheduled programme communications
• resources or updates related to the programme

You may unsubscribe from non-essential communications at any time.


9. Cookies

This website may use cookies to:

• improve website functionality
• remember user preferences
• enable secure logins
• support analytics tools
• enable embedded content such as YouTube videos

Some cookies may be set by third-party services used on the website.

You may manage cookies through your browser settings.


10. Third-Party Services

This website may use third-party platforms including:

• Cliniko
• payment processors
• email services
• YouTube
• website analytics tools

These services operate under their own privacy policies.


11. Data Security

Reasonable measures are taken to protect personal information from unauthorised access, disclosure, or misuse.

However, no method of online transmission can be guaranteed completely secure.


12. Programme Terms & Disclaimer

Better Health for Busy Mums is a four-week online wellness programme based on naturopathy and holistic health principles.

The information provided in the programme is for educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.

Participants should consult a qualified healthcare professional before making significant changes to diet, supplementation, or lifestyle.

Participation in the programme and use of its materials is undertaken voluntarily and at the participant’s own discretion.

Better Health for Busy Mums and its creators are not responsible for any injury, loss, or damages arising from the use of programme information.

All original programme materials remain the intellectual property of Better Health for Busy Mums and may not be reproduced or distributed without permission.


13. Contact

If you have questions about this Privacy Policy, please contact:

annemarie@holistichealthtaranaki.com